Tidal Wave Party 16 Overflow Hotel Info2024-06-05T20:41:44-04:00

Hotel Zoso

TIDAL WAVE PARTY OVERFLOW HOTEL

Hotel Zoso
150 South Indian Canyon Drive
Palm Springs, California 92262
Phone: +1 760-325-9676

Situated in the heart of Downtown Palm Springs and steps away from the Arenas District, shopping and restaurants, hotel ZOSO is the ideal destination as our secondary, Tidal Wave hotel.  A quick five- minute drive to the Margaritaville Resort, hotel ZOSO is the perfect place for those who can only stay for 3 nights. A large pool and deck, outdoor bar, restaurant, lobby bar, gift shop and beautifully appointed rooms are sure to make your stay one to remember.

The $20 daily resort fee includes, bottled water, valet parking, shuttle to/from airport, Wi-fi.

If you want to book a room at the Hotel Zoso, please call Sharon Smith at 760-969-6611 and ask for the Tidal Wave Party Room Block.

IMPORTANT INFORMATION

Hotel will require the first night’s room, tax, and resort fee paid at the time of reservation and an additional one night’s room, tax and resort fee paid 30 days prior to arrival.

CANCELLATION POLICY

TIDAL WAVE PARTY CANCELLATION:
All run pass refund requests must be submitted in writing to, info@tidalwaveparty.com with the subject line reading “Refund request”.  All refunds will be responded to within 5 business days. Tidal Wave ticket refunds will be issued to the CC used. Guests may cancel their weekend/ day passes up to forty-five (45) days prior to the event start date or Monday, May 6th, 2024. Refunds will not be provided after this time. Guests may roll their pass(es) over to the next year. The Eventbrite service (2% + $0.79 per ticket) and payment processing fee (2.5% per order) are NON-REFUNDABLE.

MARGARITAVILLE
The cancellation of guaranteed reservations must be received thirty (30) days prior to arrival in order to avoid a charge equal of 100% of estimated room rate and applicable taxes. No Show reservations are cancelled at 12am on the night of expected arrival, and will not be held further unless the hotel is contacted and informed of delayed arrival. All ‘No Show’ reservations will be billed to each individual’s credit card.

HOTEL ZOSO
No cancellations will be allowed after Wednesday, May 29, 2024. All ‘No Show’ reservations will be billed to the individual’s credit card. ‘No Show’ reservations are cancelled at 12am on the night of confirmed arrival date and will not be held further unless the hotel is contacted and informed of a delayed arrival prior. Guests will be required to provide a credit card for the guarantee of the reservation. If the card declines, the room will be released and cancelled and a cancellation notice will be sent to the guest.

HOTEL FAQ

May we bring a cooler to the pool area?2024-06-05T20:31:09-04:00

Only food and beverages purchased from the hotel/restaurant/bar are allowed in the pool area. No exceptions.

Why is there a minimum night requirement for the Host Hotel?2022-11-23T19:10:06-05:00

A hotel buyout requires a percentage of occupancy per night. If we do not meet this minimum, the remainder of the rooms will be open to the public including the pool areas, restaurants, bars.

What are the minimum nights required to secure the hotels?2024-06-05T20:48:10-04:00

Margaritaville

A 4-night minimum stay is required and must include Thursday, Friday, Saturday, and Sunday

When will the booking link be given out?2023-08-15T20:48:16-04:00

Once you complete your Tidal Wave ticket purchase you will receive an email with the booking link. Please choose # of guests, your room type, fill in name on reservation, Credit Card information and submit.

Each person occupying your room MUST purchase a Tidal Wave pass. Failure to comply will forfeit your Tidal Wave ticket with no refund and forfeit your room reservation.

If your desired room type is no longer available, it will not be offered.

The hotel will start a rooming waitlist and fill those requests in order of request received.

May I charge food and beverages to my room?2018-08-25T02:23:16-04:00

Yes!

Shit! I need to cancel my reservation…what do I do?2023-08-17T22:26:12-04:00

TIDAL WAVE PARTY CANCELLATION:
All run pass refund requests must be submitted in writing to, info@tidalwaveparty.com with the subject line reading “Refund request”.  All refunds will be responded to within 5 business days. Tidal Wave ticket refunds will be issued to the CC used. Guests may cancel their weekend/ day passes up to forty-five (45) days prior to the event start date or Monday, May 6th, 2024. Refunds will not be provided after this time. Guests may roll their pass(es) over to the next year. The Eventbrite service (2% + $0.79 per ticket) and payment processing fee (2.5% per order) are NON-REFUNDABLE.

MARGARITAVILLE
The cancellation of guaranteed reservations must be received thirty (30) days prior to arrival in order to avoid a charge equal of 100% of estimated room rate and applicable taxes. No Show reservations are cancelled at 12am on the night of expected arrival, and will not be held further unless the hotel is contacted and informed of delayed arrival. All ‘No Show’ reservations will be billed to each individual’s credit card.

HOTEL ZOSO
No cancellations will be allowed after Wednesday, May 29, 2024. All ‘No Show’ reservations will be billed to the individual’s credit card. ‘No Show’ reservations are cancelled at 12am on the night of confirmed arrival date and will not be held further unless the hotel is contacted and informed of a delayed arrival prior. Guests will be required to provide a credit card for the guarantee of the reservation. If the card declines, the room will be released and cancelled and a cancellation notice will be sent to the guest.

When will my card be charged?2023-08-16T21:58:47-04:00

Margaritaville

Hotel will require the first night’s room, tax, and resort fee paid at the time of reservation and an additional one night’s room, tax and resort fee paid 30 days prior to arrival. *A 4-night minimum stay is required and must include Thursday, Friday, Saturday, and Sunday*

Hotel Zoso

Hotel will require the first night’s room, tax, and resort fee paid at the time of reservation and an additional one night’s room, tax and resort fee paid 30 days prior to arrival. *A 3-night minimum stay is required and must include Thursday, Friday, and Saturday*

Can I call the hotel directly to reserve rooms?2024-06-05T20:47:23-04:00

Margaritaville

If you want to book a room at the Margaritaville hotel, please call Rafael Melendrez at 760-778-6619 and ask for the Tidal Wave Party Room Block.

Hotel Zoso

If you want to book a room at the Hotel Zoso, please call Sharon Smith at 760-969-6611 and ask for the Tidal Wave Party Room Block.

Is there a resort or service fee for the host hotel?2023-08-15T20:53:45-04:00

Yes. Margaritaville charges  $30/night resort fee & Hotel Zoso charges $20/night resort fee

Why are the host hotel rates higher during Tidal Wave Weekend?2022-11-08T15:28:42-05:00

We asked a hotel manager this very same question, below is the Answer.

Hi Danny,

You are correct that the rates the weekend prior to Tidal Wave are lower, there are several factors that play into this:

Demand – The Tidal Wave event falls over a weekend with high demand in the area which increases the rates, this is why throughout the year you will see different pricing from day to day and week to week

Flow Through – Pre and Post days of Tidal Wave are difficult days for the hotel to sell rooms since the hotel is not able to offer stays that overlap with the Tidal Wave event

Area Hotels – In looking at the other hotels in the area with similar events we are offering competitive rates. In addition we do not enforce policies such as mandatory valet.

Packages – We do not offer packages during special events such as Tidal Wave, our parking team requires extra staffing and longer hours which prevents us from discounting parking.

Staffing/Additional Cost – An event such as Tidal Wave does require additional staffing for all departments, more than any other event throughout the year. Things that we offer such as the poolside bar and grill concessions are at no additional cost to Tidal Wave and the hotel breaks even on these.

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