May we bring a cooler to the pool area?
Only food and beverages purchased from the hotel/restaurant/bar are [...]
Why is there a minimum night requirement for the Host Hotel?
A hotel buyout requires a percentage of occupancy per [...]
What are the minimum nights required to secure the hotels?
Hilton Palm Springs A 3-night minimum stay is required [...]
When will the booking link be given out?
Once you complete your Tidal Wave ticket purchase you [...]
Shit! I need to cancel my reservation…what do I do?
Tidal Wave Party Cancellation: All run pass refund requests [...]
When will my card be charged?
Hilton Palm SpringsEach reservation must be accompanied by an initial [...]
Can I call the hotel directly to reserve rooms?
Room reservations must be made using the provided booking [...]
Is there a resort or service fee for the host hotel?
Please see the respective pages for each of the [...]
Why are the host hotel rates higher during Tidal Wave Weekend?
We asked a hotel manager this very same question, [...]