All run pass refund requests must be submitted in writing to, info@tidalwaveparty.com with the subject line reading “Refund request”.  All refunds will be responded to within 5 business days. Pass refunds are available up to 30 days prior to the event start date. Tidal Wave ticket refunds will be issued to the CC used. Tidal Wave Refunds are available until April 17, 2023 and are subject to $20 cancellation fee. The Eventbrite service (2% + $0.79 per ticket) and payment processing fee (2.5% per order) are NON-REFUNDABLE.